Training Unit Course Directory

Benefits Navigation for PrEP and Emergency PEP

This two-day training provides clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention counselors), and social service providers with an overview of the financial barriers to HIV pre-exposure prophylaxis (PrEP) and emergency post-exposure prophylaxis (PEP), as well as options to mitigate those barriers. Participants will learn how to support clients through the benefits navigation process utilizing the New York City Benefits Navigation Model, and will apply the model through skills-based case scenarios. Participants will also learn about the different PrEP and emergency PEP patient assistance programs (such as Gilead’s Advancing Access Co-Pay Program and Medication Assistance Program, Patient Advocate Foundation’s Co-Pay Relief and New York State PrEP-AP), including how to help clients apply for the programs.

Best Practices in PrEP and Emergency PEP Education and Counseling

This training prepares non-clinical (such as patient navigators, HIV test counselors, other prevention counselors) and social service providers to offer basic education about HIV pre-exposure prophylaxis (PrEP) and emergency post-exposure prophylaxis (PEP) to clients who may benefit from these interventions. Participants will learn current information about PrEP and emergency PEP, as well as best practices for providing PrEP decision-making counseling for clients considering PrEP and adherence counseling for clients initiating PrEP. The training includes a brief module that outlines how clients might pay for PrEP and serves as a precursor to the Benefits Navigation for PrEP and Emergency PEP training.

Cultural Considerations Working with Hispanic and Latino Men Who Have Sex with Men (MSM)

This training prepares clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers to recognize the impact of cultural responsiveness on Hispanic and Latino men who have sex with men (MSM) communities related to HIV prevention strategies, sexual health services, and engagement and retention in care. The training includes modules on utilizing a cultural humility framework, structural conditions that lead to health inequities, Hispanic and Latino cultural constructs, cross-cultural communication, National Culturally and Linguistically Appropriate Services Standards, and barriers to HIV prevention services and general medical care.

Delivering HIV-Positive Test Results

This two-day training prepares clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention counselors), and social service providers to deliver HIV-positive test results to clients and work with clients newly diagnosed with HIV to link them to care. The training also provides information on linkage to care, partner notification, and related topics.

Enhanced Outreach

This training provides non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers with skills and knowledge to enhance community outreach activities. Participants will learn about the stages of community outreach, tips for establishing and maintaining boundaries, and methods to strategically utilize the Relational Outreach Engagement Model.

Enhancing Health Outcomes for People Aging with HIV

This training provides clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers with an overview of the unique needs of people 50 years and older who are living with HIV. Participants will learn about the specific mental and physical health issues these clients may face and how these issues may impact care, treatment, and health outcomes. Participants will learn about the importance of using a strengths-based approach, considering health equity, and transforming HIV care settings to better serve people aging with HIV.

Hepatitis C Patient Navigation

This training provides non-clinical (such as patient navigators, hepatitis C test counselors, other prevention and care counselors) and social service providers with an overview of hepatitis C and successful hepatitis C patient navigation program strategies.

HIV Rapid Testing

This two-day training provides non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers who perform HIV testing in clinical and community-based settings with an overview of policies, recommendations, and technical issues related to HIV testing in New York State. It covers various HIV testing technologies from initial screening to confirmatory testing, how to interpret HIV test results, how to obtain informed consent, minors’ access to HIV and STI testing services, how to properly perform a fingerstick, biohazard safety precautions, and quality assurance measures. The training covers New York State and CDC recommendations for HIV counseling and delivering HIV test results. Participants seeking role plays or practice sessions related to HIV counseling and delivering HIV test results should register for the Delivering HIV-Positive Test Results training.

HIV 101: Understanding HIV Infection, Diagnosis, and Treatment

This training provides non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers with an overview of HIV fundamentals, including HIV statistics, transmission, testing, prevention strategies, treatment, and care outcomes. The training is designed for participants seeking a strong foundation in the basics of HIV or an HIV content refresher.

HIV-Related Stigma: The Impact on Prevention and Care Services

This training prepares clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers to recognize the impact of HIV-related stigma and discrimination on clients’ health and well-being.

HIV 201: PrEP, Emergency PEP, and Other Biomedical HIV Prevention Interventions

This two-day training provides non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers with an overview of HIV pre-exposure prophylaxis (PrEP) and emergency post-exposure prophylaxis (PEP), the role of combination biomedical and behavioral HIV prevention interventions, and the impact of linkage to medical care and viral load suppression on HIV transmission. Participants should complete the HIV 101 training prior to registering for this training.

Intimate Partner Violence

This training prepares clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers with an overview of intimate partner violence (IPV) and the intersection of IPV and HIV. It covers the prevalence of IPV, the impact of IPV on HIV care and treatment, and how to utilize a trauma-informed approach when engaging clients affected by IPV and/or HIV. Participants will learn survivor-centered approaches to discussing IPV with clients and the importance of practicing universal intervention and safety planning.

LGBTQIA+ 101

This training provides clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers with an overview of the nuances of gender identity, gender expression, sexual orientation, and sexual behavior to promote cultural humility in working with LGBTQIA+ clients. Participants will gain a greater understanding of LGBTQIA+ history, barriers to services for LGBTQIA+ people, and how privilege relates to health inequities. Participants will gain the skills necessary to create safer spaces and increase their confidence on LGBTQIA+ health issues to more appropriately serve LGBTQIA+ clients.

Linkage to Medical Care

This two-day training prepares non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers to link clients with HIV to medical care. Participants will observe demonstrations and practice the Linkage to Medical Care and Strengths-Based Approach techniques with feedback from colleagues. Participants will utilize motivational interviewing skills to build relationships with clients, conduct strengths assessments, and develop client-centered action plans with specific, individualized goals and objectives.

Motivational Interviewing (MI) 101: Basic Communication Skills

This two-day training provides clinical, non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors), and social service providers with an overview of the Transtheoretical Model of Behavior, Albert Mehrabian’s Model of Communication, elements of a client-centered approach, and basic motivational interviewing techniques such as Open Questioning, Affirming, Reflecting, and Summarizing (OARS) and active listening.

Social Media Basics for HIV Outreach and Engagement: Post, Tweet, Snap

This training provides non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers with an overview of HIV prevention and treatment communication strategies that use social media apps and platforms for high-impact community outreach and engagement. The training includes theoretical and practical modules and provides foundational knowledge to help participants develop and evaluate their agencies’ social media outreach plans. Participants should have some working knowledge of social media apps and platforms prior to registering for this training, but do not need to use their own devices.

Sexually Transmitted Infections (STIs) 101

This non-clinical training is designed to provide health workers with an introduction to sexually transmitted infections (STIs). Participants will learn about the signs and symptoms, prevention, treatment, and epidemiology of common STIs, as well as the interrelationship between HIV and other STIs. The training will also cover the STI disease burden among priority populations and how to have open and honest conversations about sexual health with clients.

Transgender, Gender Non-Conforming and Non-Binary Awareness

This course is designed for HIV service providers to review and implement effective strategies in engaging and serving diverse populations of transgender, gender non-conforming, and non-binary (TGNCNB) people.  The training will cover the issues most important to TGNCNB people and develop the skills of service providers to make services more affirming and create more welcoming spaces.  The training focuses on the reality of TGNCNB experiences, barriers to healthcare, and best practices in outreach and engagement in HIV prevention and care services.

U=U: Undetectable Equals Untransmittable

This training prepares non-clinical (such as patient navigators, HIV test counselors, other prevention and care counselors) and social service providers to promote the public health message of Undetectable Equals Untransmittable (U = U), the evidence-based finding that people with HIV who have an undetectable viral load cannot transmit HIV through sex. The training focuses on understanding U = U as a powerful tool in the larger context of HIV stigma, particularly in interacting with other forms of discrimination, prejudice and structural inequalities. Participants will gain a greater understanding of how to use U = U to empower, encourage, and support people with HIV to take ownership of their health, tackle internalized shame, take their HIV treatment medicines as prescribed, and thrive as full members of their communities. Participants will practice integrating U = U into their roles at their agencies and into current interventions in a culturally humble manner to build capacity around HIV treatment adherence and support HIV prevention.

Viral Hepatitis 101

This training provides non-clinical (such as patient navigators, hepatitis B and C test counselors, other prevention and care counselors) and social service providers with an overview of hepatitis A, B, and C, exploring risk, transmission, and prevention strategies. The training covers hepatitis C and HIV coinfection, hepatitis C testing, and hepatitis C treatment options.